Knowledge-Centered Service (KCS) v6
- KCS Certification & Training
- The certification programs were designed by a small, passionate group of Consortium members who are using KCS in their organizations, while also helping the Consortium develop and maintain the KCS methodology.
- KCS v6 Fundamentals Certification Instructions
- KCS v6 Practices Certification Instructions
- KCS v6 Certified External Trainer Instructions
- KCS v6 Certified Internal Trainer Instructions
- KCS v6 Aligned Instructions
- KCS v6 Verified Instructions
- KCS v6 Leadership Workshop: Details & Sample Agenda
- KCS v6 Practices Workshop: Details & Sample Agenda
- Knowledge Domain Analysis Workshop: Sample Agenda