The digital library for the Consortium for Service Innovation includes public resources and doesn't require a log-in to access. Our Members-Only Wiki is a section of the library that is only available to employees of Member Companies.
The Consortium is a not-for-profit think tank and Consortium Members generously share much of our intellectual property for public use under Creative Commons License. See KCS Methodology Ownership and Attribution.
Looking for Training or Certification options? See the Consortium Learning Center.
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