Coaching

Training & Certification

• KCS Training - Curriculum Path for Coaches
• Upcoming Trainer-Led Coach Workshops

Public Resources

• KCS Principles and Core Concepts: 9) Coaching for Success
• KCS v6 Practices Guide: Technique 7.2: Coaching for Success
• KCS v6 Adoption Guide: KCS Coaching Program
• 2021 KCS in Action: Maximize Success by Implementing Coaching
• 2019 KCS in Action: Improving Coaching with Automation
• The Benefits of KCS Coaching: A Conversation
• Coaching and Motivation
• Article Quality Index (AQI) is now Content Standard Checklist

Member-Only Resources

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• 2021 Coaching in a Mature KCS Environment: A Conversation
• 2020 KCS in Action: Coaching Program & Licensing Model at Chick-fil-A
• 2020 Team Meeting - Enhancing KCS Roles 
  • Member Experience: Coaching at Chick-fil-A
  • AQI as Coaching Tool: Group Discussion
  • Member Experience: Implementing Coaching at F5
• 2019 KCS Coaching Meet Up
• 2019 KCS in Action: Coaching at PointClickCare
• 2018 Team Meeting - Intelligent Swarming
  • A Coaching Dashboard
  • The Role of the Coach
• 2018 KCS in Action: Coaching and Licensing
• 2018 KCS in Action: Coaching Dashboard at Akamai