KCS Practices Guide v6 by the Consortium for Service Innovation is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. (Please follow the link for more information and definitions.) For information about commercial use or any permissions beyond the scope of this license please email email@example.com.
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KCS Practices Guide v6 by Consortium for Service Innovation is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. Permissions beyond the scope of this license may be available at firstname.lastname@example.org.