Leadership in an Adaptive Organization
As we move away from traditional, hierarchical organizational structures and toward the organization as a network, the Leadership Framework aims to provide guidance around business strategy, people, measurements, process and structure, and technology.
- Principles for an Adaptive Organization
- Critical enablers of organizational transformation and the basis for the Consortium for Service Innovation's work.
- Taking Leadership Personally: Turning Principles into Action
- How to build leadership presence, get the most out of your team, communicate strategy and vision, and navigate ambiguity.
- Nurturing an Adaptive Workforce
- For folks who are retaining, interviewing, hiring, leading, and working with talented people in a rapidly changing, complex environment.
- Observations on Innovation
- Why and how we innovate by Greg Oxton, including creating the conditions for innovation in our organizations.
Related References
- KCS v6 Practices Guide by the Consortium for Service Innovation
- The Future of Management by Gary Hamel and Bill Breen
- The Slight Edge: Turning Simple Disciplines into Massive Success and Happiness by Jeff Olson and John David Mann
- Drive: The Surprising Truth About What Motivates Us by Daniel Pink
- One More Time: How Do You Motivate Employees? by Frederick Herzberg