Skip to main content
Consortium for Service Innovation

Internal vs External KCS Certified Trainers

Issue

What's the difference between an Internal and External KCS Certified Trainer?


KCS v6 Trainer certification indicates that a person is certified to teach the Consortium's workshop material, but does not grant access to the materials without a license agreement in place.

Resolution

Two types of KCS Certified Trainers are available.

(Note: External trainers are licensed to teach anyone, where as internal trainers are licensed only to use the materials with employees of their company)

Steps to become a trainer:


Environment/Applies to

  • KCS Certified Trainer