Invalid Key Message when using the self-enrollment link
Issue
When trying to take a course/exam, receive an invalid key message
Resolution
The access key is for enrolling/registering for the exam.
- Please look for an email that says "Welcome to the Service Innovation Learning Center" for log in credentials. May need to check spam.
- If you can't find the email, please email support@serviceinnovation.org with the key access/link or number and the name of the course/exam and include information about how you received the key: self-purchase or manager purchased/enrolled for you.
Environment/Applies to
- Learning Center
Cause
Invalid Key