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Consortium for Service Innovation

How to register for Online Proctored KCS v6 Trainer Certification Exam?


I want to take my KCS v6 Trainer Certification Exam online - not at a Kryterion test center.


  • Log into your KCS Academy Webassessor Account 
  • Be sure to choose the correct exam delivery method which is "KCS v6 Trainer Exam - ONLINE Proctored"  Click the + and scroll down to see ONLINE PROCTORED option. (not onsite)Screen Shot 2020-09-23 at 7.55.04 AM.png
  • Click Buy Now.  Note: Time zone will match the time zone in your profile.  If you have moved recently, please check the time zone is correct in your profile.
  • Please select date and time and click acknowledge and select.

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  • Once registered, click on "My Assessments" to continue (see image below) to set up your computer for the exam. 
  • IMPORTANT: Installing Sentinel and verification of Biometrics is required so be sure to allow plenty of time for this to avoid the cancelation penalties (24 hour minimum to cancel or re-schedule).
  • Install Sentinel - if error message please search Kryterion Support by how to download Sentinel on your particular operating system (ie MAC, windows etc)

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  • IMPORTANT:  Biometric verification includes a photo that should have a background free of excessive light (not in front of a window) and face and eyes should be level. If you launch your test and your are having difficulty these biometrics may need to be reset - you can utilize Kryterion Chat to help you when launching the exam.
  • Keystroke verification is set and should match your normal typing speed.  This is done several times before confirming
  • Please complete all biometrics well in advance of the exam to avoid any issues or cancellation penalty

Environment/Applies to

  • KCS v6 Proctored Exams
  • Webassesor
  • Kryterion
  • Online-Proctored Certification Exam