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Consortium for Service Innovation

How to register for Online Proctored KCS v6 Trainer Certification Exam?

Issue

I want to take my KCS v6 Trainer Certification Exam online - not at a Kryterion test center.


Resolution

  • Log into your KCS Academy Webassessor Account 
  • Be sure to choose the correct exam delivery method which is "KCS v6 Trainer Exam - ONLINE Proctored"  Click the + and scroll down to see ONLINE PROCTORED option. (not onsite)Screen Shot 2020-09-23 at 7.55.04 AM.png
  • Click Buy Now.  Note: Time zone will match the time zone in your profile.  If you have moved recently, please check the time zone is correct in your profile.
  • Please select date and time and click acknowledge and select.

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  • If you are paying by credit card, click check out.  If you have a company coupon code, insert the code and click apply and then check out.   Once registered, click on "My Assessments" to continue (see image below) to set up your computer for the exam. 
  • IMPORTANT: Installing Sentinel and verification of Biometrics is required so be sure to allow plenty of time for this to avoid the cancelation penalties (24 hour minimum to cancel or re-schedule).
  • It is best to use a personal computer vs a company computer due to firewalls etc
  • Install Sentinel - if error message please search Kryterion Support by how to download Sentinel on your particular operating system (ie MAC, windows etc)

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  • IMPORTANT:  Biometric verification includes a photo that should have a background free of excessive light (not in front of a window) and face and eyes should be level. If you launch your test and your are having difficulty these biometrics may need to be reset - you can utilize Kryterion Chat to help you when launching the exam.
  • Keystroke verification is set and should match your normal typing speed.  This is done several times before confirming
  • Please complete all biometrics well in advance of the exam to avoid any issues or cancelation penalty

Environment/Applies to

  • KCS v6 Proctored Exams
  • Webassesor
  • Kryterion
  • Online-Proctored Certification Exam