In Wave I we will test and update the workflow, content standard, and measurement model we created in the design session.
To prepare for Wave I we need to:
- Train the managers on the new measurement model
- Train the knowledge workers on KCS
- Develop and deliver coaching for the wave participants
These activities are the same steps we will do for each wave of adopters. The unique element of Wave I is that it is the first test of the workflow and content standard. At the end of Wave I we want to update those documents as well as the technology platform to support additional waves.