Preparing for Wave I

In Wave I we will test and update the workflow, content standard, and measurement model we created in the design session.

To prepare for Wave I we need to:

• Train the managers on the new measurement model
• Train the knowledge workers on KCS
• Develop and deliver coaching for the wave participants

These activities are the same steps we will do for each wave of adopters. The unique element of Wave I is that it is the first test of the workflow and content standard. At the end of Wave I we want to update those documents as well as the technology platform to support additional waves.