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Consortium for Service Innovation

How to register for the online-proctored KCS v6 Practices Certification Exam?

Issue

Need to register for the KCS v6 Practices Certification Exam


Resolution

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  • Be sure to choose the correct exam delivery method  "KCS v6 Practices Exam - ONLINE Proctored".  OR  If you would like to take the exam at a Kryterion Test Center, read more here.  Do NOT choose the instructor proctor method after a workshop unless your trainer is proctoring the exam on-site. Click Buy Now

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  • Your timezone will default to the zipcode you entered into your user profile.  
  • Please select date and time
  • Click Schedule

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  • Read and Accept Terms and Agreement 
  • Click Proceed

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  • Review your Shopping Cart and Click Proceed to Payment or you can add another exam.
  • Enter credit card information. OR if your company/trainer has provided a pre-paid Coupon code enter the code and click APPLY and also be sure to click Submit Order.
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  • IMPORTANT:  Check your email from noreply@webassessor.com with subject line "Exam Registration Confirmation and read the information carefully.
  • Once registered, click on "My Assessments" to continue (see image below) to set up your computer for the exam. 
  • IMPORTANT: Installing Sentinel is required so be sure to allow plenty of time for this to avoid the cancelation penalties (24 hour minimum to cancel or re-schedule). Please do this well in advance so there is time to reach out the Kryterion Chat prior to launching. Consortium Support can NOT help with launch or biometric photo issues - must contact Kryterion. 
  • Install Sentinel - if error message please search Kryterion Support by how to download Sentinel on your particular operating system (ie MAC, windows etc)

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  • IMPORTANT:  Biometric verification includes a photo that should have a background free of excessive light (not in front of a window) and face and eyes should be level. If you launch your test and your are having difficulty these biometrics may need to be reset - you can utilize Kryterion Chat to help you when launching the exam.
  • Please complete these requirements well in advance of the exam to avoid any issues or cancellation penalty

Environment/Applies to

  • KCS v6 Proctored Exams
  • Webassesor
  • Kryterion
  • Online-Proctored Certification Exam