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Consortium for Service Innovation

How to Run a report for team members who have been enrolled in Consortium Learning Center

Issue

Run a report for team members


Resolution

You must have an existing group on the Learning Center and be assigned as a Power-User to proceed. Contact support@serviceinnovation.org for more information.

  • Login to learn.serviceinnovation.org
  • Click arrows in black circle on upper left to open side panel
  • Be sure you are in Power User Mode (not learner mode) - located near bottom of side panel
  • Click on Reporting - Dashboard
  • Under Saved Templates: We have created a report for you to get started - Click on All Course Progresses Report.  After familiarizing yourself with the platform, feel free to add more reports.  
  • Note: All Exams are also called courses. If the learner failed the exam - it will show the course is "in progress".  Be sure to check the Assessment Score.  70% is passing for KCS, 78% is passing for Intelligent Swarming.  

Screenshot 2024-12-18 at 6.32.31 PM.png

  • Click on Generate Reports. Report will show on screen -  be sure to scroll right to see all the columns after generating the report

Screenshot 2024-12-06 at 4.31.41 PM.png

  • If you want to Download the report - Click Download

Screenshot 2024-12-06 at 4.33.37 PM.png


Environment/Applies to

  • Learning Center
  • Power Users
  • Co-Branded Group