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How do I change my KCS exam from a Kryterion Test Center to online proctored?


How do I change my KCS Academy exam from a Kryterion Test Center to online proctored?


  • If you are trying to make a change prior to the 72 hour cancelation window, you must first cancel your exam
  • To cancel your exam, log into your KCS Academy Webassessor Account and once logged in, click My Assessments
  • Click on cancel and your method of payment will be credited.
  • If your are attempting to change an exam in less than the 72 hour cancellation window, you will be charged a cancellation fee. 
  • Purchase a new exam by choosing Online-Proctored Exam delivery method at the time and date you choose
  • If you were given a coupon code for purchasing a KCS Academy exam by your company or certified trainer, you must contact for assistance

Environment/Applies to

  • KCS v6 Practices Certification Exam
  • KCS v6 Trainer Certification Exam
  • Webassessor


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