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Consortium for Service Innovation

Can I buy a KCS manual?

Issue

Is there a KCS manual to purchase?


Resolution

Documentation about KCS is offered by the Consortium for Service Innovation under a Creative Commons Attribution-NonCommercial 4.0 International License. (Please follow the link for more information and definitions.)  For information about commercial use or any permissions beyond the scope of this license please email info@serviceinnovation.org.


Environment/Applies to

  • Consortium for Service Innovation
  • KCS methodology