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Consortium for Service Innovation

KCS Certification Information

KCS Certification Information
The certification programs were designed by a small, passionate group of Consortium members who are using KCS in their organizations, while also helping the Consortium develop and maintain the KCS methodology.

The KCS Academy is the source for KCS® resources and the only authorized certifying body for KCS.

For individuals:

For tools or services:

  • The KCS Academy offers a KCS v6 Aligned designation for vendors who provide tools (software/systems) or services (consulting and training) that complement and/or enable KCS best practices in the workplace.
  • The KCS v6 Verified designation is for major releases of products which successfully complete the KCS v6 Verified process.
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