Skip to main content
Consortium for Service Innovation

Review my self-paced training course after completion

Issue

The module appears locked even though I have completed it


Resolution

Learners have 12 weeks to complete/review their self-paced training courses before they expire 

Screenshot 2025-03-13 at 10.35.36 AM.png

  • Click on the course you would like to review
  • Click on the module you would like to review
  • Click RESUME (not re-start)  Restarting will take that module back to the beginning and the chapters in that module will be locked.  Each module is a separate, so be sure to click resume on the following modules if you plan to review them.

Screenshot 2025-03-13 at 10.23.37 AM.png

  • Once you have clicked Resume, open the side panel to review the Menu/Table of contents 

Screenshot 2025-03-13 at 10.23.15 AM.png

Screenshot 2025-03-13 at 10.23.27 AM.png

 

 


Environment/Applies to

  • Self-paced training courses

Cause

Click restart rather than resume