I did not receive information about how to access my badge after passing my certification exam
Issue
I passed my KCS Certification and did not receive email with badge or certificate.
Resolution
- Immediately after passing your exam, you should have received an email from admin@credly.com. Please be sure to check your spam folder.
- If you don't see the email follow these instructions:
- Create a Credly Account with the email address you used to take the exam.
- Navigate to the Dashboard and your Credly badge will be ready to accept.
- Follow all instructions described to accept your badge. You will then be able to post on LinkedIn, download a certificate, and locate yourself in the directory.
- Find more information and FAQ's about badging here.
- If you don't see your badge invitation, email support@serviceinnovation.org
Environment/Applies to
- KCS v6 Certification
- Digital Badges
- Certificate