I did not receive information about how to access my badge after passing my certification exam
Issue
I passed my KCS Certification and did not receive email with badge or certificate.
Resolution
- Immediately after passing your exam, you should have received an email from admin@credly.com. Please be sure to check your spam folder.
- If you do not find the email, please email support@serviceinnovation.org. You may be asked to provide a personal email to work around company security filters.
- Upon finding the email from Credly, follow all instructions described to accept your badge. You will then be able to post on LinkedIn, download a certificate, and locate yourself in the directory.
- Find more information and FAQ's about badging here.
Environment/Applies to
- KCS v6 Certification
- Digital Badges
- Certificate