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Change KCS exam from a Kryterion Test Center to online proctored


How do I change my KCS Academy exam from a Kryterion Test Center to online proctored?


  • If you are trying to make a change prior to the 72 hour cancelation window, you must first cancel your exam
  • To cancel your exam, log into your KCS Academy Webassessor Account and once logged in, click My Assessments
  • Click on cancel and your method of payment will be credited.
  • If your are attempting to change an exam in less than the 72 hour cancellation window, you will be charged a cancellation fee. 
  • Purchase a new exam by choosing Online-Proctored Exam delivery method at the time and date you choose
  • If you were given a coupon code for purchasing a KCS Academy exam by your company or certified trainer, cancel your exam first and contact for assistance.  Please provide coupon code that you used to purchase the cancelled exam.  This must be done prior to the cancelation penalty window. 

Environment/Applies to

  • KCS v6 Practices Certification Exam
  • KCS v6 Trainer Certification Exam
  • Webassessor


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