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Consortium for Service Innovation

Is there a PDF available to print for KCS?


I would like to print the materials I am reading about KCS in the Consortium Library


  • While we DO NOT recommend downloading the entire KCS v6 Practices Guide because it is subject to change at any time, a 245-page, static pdf is available here. Updated 1 Aug 2019.) A pending update is happening soon

  • The option to print a page is also available after clicking on each section including the KCS Principles and Core Concepts

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  • The KCS v6 Practices Guide and other documentation is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. What does that mean?

Environment/Applies to

  • Consortium Library
  • KCS Methodology