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Consortium for Service Innovation

Is there a PDF available to print for KCS?


I would like to print the materials I am reading about KCS in the Consortium Library


  • We DO NOT recommend downloading the KCS v6 Practices, Adoption or the Study Guides because these are subject to change at any time.

  • A 214-page, static pdf of the full Practices Guide is available here. (Updated 18 Feb 2021).

  • The option to print separate pages is also available after clicking on each section

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  • The KCS v6 Practices Guide and other documentation is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. What does that mean?

Environment/Applies to

  • Consortium Library
  • KCS Methodology


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