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Consortium for Service Innovation

Digital Badge earned when working at a different company

Issue

KCS or Intelligent Swarming Digital Badge when email address has changed.

Resolution

  • If you have already accepted your Credly Digital Badge, you can combine/merge your accounts in Credly.   If you no longer have access to your original email address, you can open a ticket with Credly to get further support on merging the accounts.

  • If you have not already accepted your KCS or Intelligent Swarming Digital Badge, email support@serviceinnovation.org with your alternate email address.  We will re-issue your digital badge to the alternate email address

Environment/Applies to

  • Certification
  • Digital Badges