Membership Navigator
Member Orientation
Learn the three main ways you can engage with fellow Members.
Membership Guidance for Newcomers
Consortium Members create innovative operational models through a process of collective thinking and sharing experience. Being a Member means you are part of a community where all types of participation contribute to the co-creation of value.
Resources Overview
- Digital Library - publicly available resources offered via Create Commons license
- Members-Only Wiki - accessible via login within the Digital Library (email support@serviceinnovation.org for access)
- Member Slack Workspace - your fellow Members love chatting with you! (email support@serviceinnovation.org for an invite) Watch a quick 2 min video on how to best take advantage of this benefit
- Salesforce Community of Practice - Monthly meetings and private Slack channel for Members currently using Salesforce Service Cloud (email support@serviceinnovation.org for an invite)
- ServiceNow Community of Practice - Quarterly meetings and a private Slack channel for Members using ServiceNow (email support@serviceinnovation.org for an invite)
- Consortium Blog - event recordings and recaps, news, and other public updates
- On-Demand Training - self-paced online training for introductions to KCS or Intelligent Swarming (most levels of Membership include annual training seats)
- Instructor-Led Workshops - delivered by Certified Training Partners
- Member Events - a primary way that Members explore and learn from each other
Get Engaged
- Register to join us at upcoming events and invite colleagues to register too!
- Connect with Members in Consortium Member Slack (email support@serviceinnovation.org for an invite)
- Follow the Consortium on LinkedIn or YouTube
- Watch Consortium Member Intro Videos to learn about your fellow Members
- Enroll in Self-Paced Training - most Membership levels include annual certification and training seats!
Yearly Recaps
