Additional Resources
Articles
- The Tech Talent War Has No End In Sight (Forbes)
- Microsoft’s 2021 Work Trend Index (Microsoft)
- Why Are So Many Knowledge Workers Quitting? (The New Yorker)
- The Turnover Tsunami is Real (SHRM)
- The Year of the Knowledge Worker by Sébastien Ricard (Forbes)
- The ‘Great Resignation’ is Really the ‘Great Discontent’ by Vipula Gandhi and Jennifer Robison (Gallup)
- The Secret to Happiness at Work by Arthur C. Brooks (The Atlantic)
Books
- Think Again: The Power of Knowing What You Don’t Know by Adam Grant
- The Coaching Habit: Say Less, Ask More, and Change the Way You Lead Forever by Michael Bungay Stanier
- Dare to Lead: Brave Work. Tough Conversations. Whole Hearts. (and other books) by Brené Brown
- The Culture Code: The Secrets of Highly Successful Groups by Daniel Coyle
- Turn the Ship Around!: A True Story of Turning Followers into Leaders by L. David Marquet
- A Whole New Mind: Why Right-Brainers Will Rule the Future by Daniel Pink
Acknowledgements
At the Consortium’s 2021 Executive Summit, David Kay of DB Kay & Associates proposed an Open Space topic about Leadership in Complex Adaptive Systems, which turned into a series of follow-up calls. This work is the output from those, and we hope you’ll let us know how we can make it more helpful!
Many thanks to the participants:
- Melissa Burch, Zendesk
- David Kay, DB Kay & Associates
- Scott Lerner, Akamai
- Laurel Poertner, F5
- Brad Smith, Vector Business Navigation
- Sara Feldman, Consortium for Service Innovation
- Kelly Murray, Consortium for Service Innovation
Amazon links are affiliate links that support the work of the Consortium