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Consortium for Service Innovation

Course doesn't show complete


I completed my course and it doesn't show completed on my dashboard in my profile.


  • Some browsers and internet connectivity affect course completion.
  • The “My Learning” page refreshes by closing the course screen or click on the X on the upper right corner of the course screen.
  • If you are still having issues with the course showing complete, email and we will force submit the completion.  
  • You will receive an email once this has been completed.

Environment/Applies to

  • KCS Academy Online Learning Center


  • Browser variability
  • Did not refresh page
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