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Consortium for Service Innovation

Access my course in the Self-Paced Learning Center if my company purchased a course or exam on my behalf

Issue

How to access my course in the if my company purchased the course(s) or exam on my behalf?


Resolution

If you were given a coupon code:

  • Create a new user profile in the Self-Paced Learning Center
  • After logging in, navigate to the catalog and click on Click here if you have a Coupon Code

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If you were told by your manager that you were registered for the course:

  • Look in your inbox or spam folder for emails from info@serviceinnovation.org for log-in credentials. 
  • If you do not see it, trying using your company email address as your username and click "Forgot your Password" in the Self-Paced Learning Center, then create a password
  • Once logged in, click on "My Learning" and then "Take Course" to start the course(s) and/or "Take Test" if applicable
  • If you need additional support, email support@serviceinnovation.org

Environment/Applies to

  • Self-paced Learning Center
  • Online Course