Why doesn't my course in the Online Learning Center show completed?
Issue
I completed my course and it doesn't show completed on my dashboard in my profile.
Resolution
- In order for your course to show completion, each 100% of slides much be reviewed.
- Log-in to KCS Academy Learning Center
- Go to My Learning and see the percentage complete on the course
- The “My Learning” page refreshes by closing the course screen or click on the X on the upper right corner of the course screen.
Environment/Applies to
- KCS Academy Online Learning Center
Cause
Did not refresh page or did not review all slides