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Consortium for Service Innovation

Retake KCS v6 Fundamentals Exam


Need Retake Instructions


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  • Please review the course and the KCS v6 Fundamentals Study Guide before attempting the exam again.  It is recommended to wait 7 days between exam attempts to allow for reviewing the course and study guide again.  You must contact if you need to take the exam a third time and request an credit card invoice.  
  • For more specific exam review, navigate to the "topic scoring" in the MY LEARNING/MY Grades  in your account. To find the topic scoring, click search icon - focus on these areas where the answers were missed.

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Environment/Applies to

  • KCS Fundamentals Certification
  • Retake Instructions
  • Self-paced Learning Center