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Consortium for Service Innovation

How to take advantage of Online Courses as part of our Consortium Membership

Issue

How do I take advantage of the online course offerings offered as part of my company member benefits?


Resolution

  1. Please fill out the Member Benefits Registration Spreadsheet to indicate who should be enrolled. Note the number included based on member level on the spreadsheet. 
  2. Email spreadsheet to support@serviceinnovation.org
  3. Once we receive the completed spreadsheet, we will enroll them in the courses the same day (unless otherwise indicated).    

A few suggestions to share with your team:

  • Each person enrolled will be receiving emails from the Online Learning Center on how to log-in and how to access the course(s) and exam.  Please check spam.  Anyone needing support, reach out to support@serviceinnovation.org
  • If taking the Certification exam, it's best to also review the KCS v6 Fundamentals Study Guide prior to launching the exam. The exam must be completed in one sitting (60 minute time limit)
  • Once the course is launched, it's available for 12 weeks.  

Environment/Applies to

  • member benefits