How to assign a Retake Exam to an existing Test Taker in my Group
Issue
How to assign a Retake Exam to an existing Test Taker in my Group
Resolution
You must be a Corporate License holder, have an existing Group on the Learning Center and be assigned as a Power-User to proceed. Contact support@serviceinnovation.org for more information.
- Log in to learn.serviceinnovation.org
- Click arrows in black circle on upper left to open side panel
- Be sure you are in Power User Mode (not learner mode) - located near bottom of side panel
- Click Users & Groups - Users - located in middle of side panel
- Click on the test takers Last Name or Email Address to proceed to assign a retake exam
- Click on Courses in the horizontal panel and Assign Courses
- Click the box for Retake Exam and Enroll into Courses
Environment/Applies to
- Learning Center
- Power Users for Corporate License Holders