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Consortium for Service Innovation

Why does my invoice come from the Consortium for Service Innovation?

Issue

Invoice for KCS courses and certifications comes from Consortium for Service Innovation and not from the KCS Academy


Resolution

  • The KCS Academy is a wholly-owned subsidiary of the Consortium for Service Innovation, the non-profit association that developed and continues to maintain the KCS methodology.

Environment/Applies to

  • Procurement
  • Invoicing