When I complete my online course, do I get a course completion email or certificate?

Issue

When I complete my online course, do I get a course completion email or certificate?

Resolution

• Certificates are given to those who successfully pass a Certification Exam
• KCS Online Learning Center does not send emails when course is completed
• Transcripts can be printed from your My Learning and will show if course is completed
• 100% of slides must be reviewed in order for the course to show up as completed

Environment/Applies to

• KCS Online Learning Center

Cause

Course does not show completed

Did not receive an email saying course was completed