When I complete my online course, do I get a course completion email or certificate?
Issue
When I complete my online course, do I get a course completion email or certificate?
Resolution
- KCS Online Learning Center does not send emails when course is completed although once the Certification exam is passed, then you will receive a certificate via email.
- Transcripts that show course is completed can be printed from your My Learning
- 100% of slides must be reviewed in order for the course to show up as completed
Environment/Applies to
- KCS Online Learning Center
Cause
Course does not show completed
Did not receive an email saying course was completed