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Consortium for Service Innovation

How do I retake the KCS v6 Fundamentals exam if I failed?

Issue

KCS v6 Fundamentals Exam Re-take Information


Resolution

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  • Please review the course and the KCS v6 Fundamentals Study Guide before attempting the exam again.
  • Review the "topic scoring" in the MY LEARNING/MY Grades  in your account.  To find the topic scoring, click search icon - focus on these areas where the answers were missed.

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Environment/Applies to

  • KCS v6 Fundamentals Certification Exam

Cause

Failed KCS v6 Fundamentals Exam

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