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How do I reschedule my KCS exams in Webassessor?

Issue

How do I reschedule my KCS exam in Webassessor?


Resolution

Screen Shot 2021-04-10 at 8.14.49 AM.png

  • Click on re-schedule if you are before the 72 hour cancelation window. (for Kryterion Test Center) and 24 hours in advance (for online-proctored)
  • Screen Shot 2021-04-10 at 8.14.42 AM.png
  • If you purchased with a coupon code, please contact support@thekcsacademy.net for further instructions. Please provide coupon code used in the email.  This can only be done if it's before the cancelation window
  • If your are attempting to change an exam in less than the 72 hour cancelation window, you will be charged a cancelation fee unless it is due to Kryterion Test Center closing.
  • If you are attempting to change the exam delivery method (ie Kryterion Test Center to Online-Proctored), or cancel your exam, you must contact support@thekcsacademy.net .  This can only be done if it's before the cancelation window

Environment/Applies to

  • KCS v6 Practices Certification Exam
  • KCS v6 Trainer Certification Exam
  • Webassessor
  • Kryterion Test Center

 

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