Can I buy a KCS manual?
Issue
Is there a KCS manual to purchase?
Resolution
Documentation about KCS is offered by the Consortium for Service Innovation under a Creative Commons Attribution-NonCommercial 4.0 International License. (Please follow the link for more information and definitions.) For information about commercial use or any permissions beyond the scope of this license please email info@serviceinnovation.org.
- Why does the Consortium make the KCS documentation available for free?
- Find publicly available KCS documentation in the Consortium for Service Innovation Library
Environment/Applies to
- Consortium for Service Innovation
- KCS methodology