KCS v6 Knowledge Domain Analysis Reference Guide
Knowledge Domain Analysis activities are critical in identifying, maximizing, and sustaining benefits generated by a KCS implementation. This Guide describes those KDA activities.
Table of Contents
Summary of the KDE Competencies (KCS v6 Practices Guide)
KCS v6 Knowledge Domain Analysis Reference Guide by Consortium for Service Innovation is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. Permissions beyond the scope of this license may be available at info@serviceinnovation.org.