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Consortium for Service Innovation

Can I get the answers to the exam questions that I missed on the KCS v6 Fundamentals Exam?

Issue

I would like to see what questions I missed on my KCS Fundamentals certification exam and the correct answers.


Resolution

The questions and associated answers that are correctly or incorrectly answered are not shared following many certification exam practices.  This is to protect the ongoing use and integrity of the exam. 

There is a Topic Scoring breakdown based on categories covered in the Fundamentals exam available in the Online Learning Center which helps identify results and areas for deepening understanding.  These follow the content in the Study Guide very closely

  • To review Topic Scoring results in the Online Learning Center:
  • Log into your account and hover over MY LEARNING and click on MY GRADES

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  • Then click on search icon to find the topics where questions may have been missed  

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Environment/Applies to

  • KCS Fundamentals Certification Exam

  • Self-Paced Learning Center


Cause

Results from the KCS v6 Fundamentals Exam